File a Complaint Online
Investor Services Cell of the Exchange deals with the complaints of investors against the Trading Members of the Exchange or against the listed companies. Investors could lodge their complaints against Stock-Brokers/Listed Companies along with the supporting documents either by registering their complaints through ODR Portal (w.e.f August 16, 2023) or SCORES (Home - scores.sebi.gov.in) or by sending an email at the nearest Investor Service C entre or by sending physical complaint to the nearest investor service centre.
Link to the master Circular issued by Exchange - SEBI | Online Resolution of Disputes in the Indian Securities Market
Link to ODR portal - https://smartodr.in/
Toll Free Number:
1800 266 0050 [Timings : 9:30 AM to 5:45 PM (Monday to Friday)]
"In accordance with SEBI Master Circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145 dated August 11, 2023, with the introduction of a common Online Dispute Resolution Portal (“ODR Portal”) to harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market, Exchange has empaneled following ODR Institutions for conducting Online Conciliation and Arbitration:
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SAMA Registered in the name of ODRWAYS SOLUTIONS PRIVATE LIMITED Registered Address: Sama, 2728, Bridge Landmark, Communication address: Sama, 2728, Bridge Landmark, 80 Ft Road, Contact Person - Ajitesh Priyadarshi |
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JUPITICE JUSTICE TECHNOLOGIES PRIVATE LIMITED Address: Plot No.14, Rajiv Gandhi Chandigarh Technology Park, Contact Person: Harmeet Kaur/Raman Aggarwal |
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WEBNYAY PRIVATE LIMITED REGISTERED Address: 1241, Sector 18C, Contact Person: Vishwam Jindal |
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CADRE Registered Address: 42, 12th Main Road, 4th T Block east, KV Layout, Communication address: Beginest Harbor 2, #3488, 14th Main Road, Contact Person - Kanchan Gupta |
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CORD Registered Address: F-14, 3rd Cross, Manyata Residency, Manyata Tech Park, Contact Person - Shweta Devgan |
Updated on: 16/02/2026
