Member Services Help Guide

• Market maker (appointment, additional market maker, additional market maker user ID, discontinuation, change of market maker)
• SME and F&O lot size revision
• Password reset, User reset, User unlocking & Change of trading rights
• Limit setting process
• User creation in NOTIS & Whitelisting of IP
• Contingency pool access
• PRO undertaking
• Granting temporary rights for participation in mock session for the following: NNF/CTCL conversion, password reset, user unlocking and change in trading rights
• Restoration of historical files i.e. Order & Trade files on chargeable basis

• Clarification on circulars
• Adjustments of Corporate actions for F&O contracts and SME (bonus & split)
• Trade Annulment
• Status of download of daily reports / master files pertaining to trade i.e. Securities & Contract, TBT files,, Bhavcopy, etc

• NEAT & NEAT+ Installation procedure & configuration
• NEAT Adapter installation
• NEAT, NEAT+ application functionalities
• NOTIS installation and configuration
• Technical support for Order entry and trade related queries
• Request submission on ENIT for password reset, trading rights enable/disable, unlocking requests and bulk-block reporting

• Access and technical support
• Login credentials and password reset
• Application Program Interface (API) - Trading, MTBT, Dropcopy, NOTIS
• Test market billing

1

CBRICS and RFQ for LIVE and UAT

• Assistance in reporting of deals -Bid Entry and status of bid
• Assistance for login issues
• Activation of Admin participant code, user id, Password reset for admin user,
• ISIN related service requests
• API access requests for user and URL whitelisting for call back API

2

Capital Market Dissemination Board (CMDB)

• Assistance on operations

3

Electronic Bidding Platform (EBP) for LIVE

• Modification of Entity/Participant details
• Assistance for Bid Entry and status of bid
• Password reset for admin user
• ISIN related service requests

4

Initial Public Offerings (IPO) - Main board IPO, SME IPO, InvIT IPO, REITS IPO, Debt IPO, SM REIT and Social Stock Exchange for Live and UAT

• Assistance for login issues
• Assistance for Bid Entry and status of bid
• Password reset for admin user
• Application Protocol Interface (API) for development of customized applications

5

Tender Offer (Buyback/Takeover and Delisting), Offer for Sale (OFS) ,Right Issue (Equity Shares and units of InvITs and REITS) and Rights – Call Money Notices (Partly Paid-up Securities) for Live and UAT

• Details of early pay-in of securities on bidding screen
• Assistance for Bid Entry and status of bid
• Assistance on operational guidelines
• Password reset for admin user
• Application Protocol Interface (API) for development of customized applications

6

Sovereign Gold Bonds (SGB), Non Competitive Bidding for G-Sec, SDL & T-Bills (NCB) & Subscription of ETF (e-ETF)  for Live and UAT

• Assistance for login issues
• Password reset for admin user
• Assistance for Bid Entry and status of bid
• Guidance on installation of goBID APP
• Application Protocol Interface (API) for development of customized applications